Each year the Scottish Government asks Health Boards to host an Annual Review so that they can account for their performance. An Annual Review is an opportunity for Health Boards to publicly review their achievements and challenges over the year and outline their future plans.
There are two types of Annual Review
- Non-Ministerial Review, which are run by the boards themselves
- Ministerial Reviews, which are run by Ministers and Scottish Government Civil Servants.
The public and stakeholders are invited to attend Annual Reviews and hold the Board to account for their performance during a question and answer session.
Following each Review, Boards receive Annual Review letters from the Minister with action points for the Board to implement in the year ahead.
Public Service Reform reports
In line with the requirements of the Public Services Reform (Scotland) Act 2010, we report on our expenditure with external suppliers above a threshold of £25,000 during each financial year.
Complaints and feedback monitoring reports
Our Complaints, concerns and feedback annual report contains a summary of
- how our products or services have changed as a result
- how we have performed when responding to this feedback
- the feedback and complaints we have received over the last year.